Surya88 Terms & Conditions – The Complete Guide for Malaysian Players

1Acceptance of Terms

Welcome to Surya88, an online entertainment platform operating under the domain surya88.ws. These terms and conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and Surya88 ("Platform", "we", "us").

By accessing, registering, or using any part of the platform Surya88, you hereby confirm that you have read, understood, and agree to be bound by all terms and conditions contained in this document, as well as our Privacy Policy and Responsible Gambling Rules, which form part of this Agreement.

2Eligibility & Registration

To register and use the services of Surya88, you must meet all of the following eligibility requirements:

• Aged 18 years of age or older on the date of registration.
• Is a legally competent individual with the capacity to enter into a binding agreement.
• Does not reside in any jurisdiction where online gambling activities are prohibited.
• Has never had an account closed or suspended at Surya88 previously for reasons related to fraud, misconduct, or breach of terms.
• Acting on your own behalf and not on behalf of any third party.

During registration, you are required to provide information that is truthful, accurate, current, and complete. Surya88 reserves the right to request identity verification documents (KYC – Know Your Customer) at any time, particularly for withdrawals exceeding RM5,000 per month.

3User Accounts

Each individual is permitted to hold one (1) account only at Surya88. Multiple accounts are strictly prohibited and may result in the closure of all associated accounts and freezing of balances.

You are solely responsible for:

• Keeping your account username and password confidential.
• All activity that occurs under your account, including activity carried out by others if you have disclosed your login credentials.
• Notify Surya88 immediately if you suspect any unauthorised access to your account.
• Keeping your personal information accurate and up to date.

4Deposit & Withdrawal

Surya88 supports a variety of local Malaysian payment methods for the convenience of our players:

Deposit Rules:

• The minimum deposit amount is RM10 per transaction.
• Deposits are processed instantly and credited to your account within minutes.
• All deposits must be made using a payment method registered in your own name. Deposits using another person's payment method are strictly prohibited.
• Surya88 is not liable for any delays caused by technical issues on the part of the payment service provider.

Withdrawal Rules:

• The minimum withdrawal amount is RM20 per request.
• Withdrawals are processed within 15 minutes for e-wallet methods and 15–30 minutes for bank transfers.
• Surya88 does not charge any withdrawal fees.
• Withdrawals exceeding RM5,000 requires a completed identity verification (KYC).
• For security purposes and anti-money laundering compliance, all withdrawals will be processed to the same payment method used for the original deposit.

5Bonus & Promotions

All bonuses, promotions, and special offers provided by Surya88 are subject to the specific terms and conditions stated in each offer. The following general terms apply:

• Each bonus may only be claimed once per individual / account / phone number / IP address / device unless otherwise stated.
• Rollover requirements must be met before any withdrawal of bonus funds can be made.
• The MYR 200 welcome bonus carries a rollover requirement of 15x of the bonus amount received.
• Daily cashback 10% has no rollover requirement and can be withdrawn directly.
• Surya88 reserves the right to cancel, modify, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system – including arbitrage betting or the use of multiple accounts – will result in bonus forfeiture and possible account closure.

6Game Rules

All games available on the Surya88 – including casino, slots, Live Casino, Sports Betting, lottery, and poker – are subject to their respective game rules, available in the help section of each game.

• All game outcomes use an RNG (Random Number Generator) that has been independently verified by international auditing bodies.
• For Live Casino games, outcomes are determined by a real dealer and streamed live. All final results are binding.
• For Sports Betting (Malaysia Super League, EPL, badminton, e-sports), odds are subject to change until a bet is confirmed.
• In the event of a technical disruption during gameplay, Surya88 reserves the right to void or replay the round in question.
• Surya88 is not liable for any losses resulting from internet connectivity issues on the player's end.

7Prohibited User Conduct

Player Surya88 is strictly prohibited from doing any of the following:

• Using automated software, bots, or any tools that provide an unfair advantage in gameplay.
• Collaborating with other players to manipulate game outcomes (including collusion in poker).
• Exploiting technical errors or software bugs for personal gain.
• Using the Surya88 platform for any illegal activity, including money laundering or fraud.
• Transferring or selling your account to another party.
• Uploading or sharing any content that is unlawful, offensive, or threatening to other users.

8Privacy & Data Protection

Surya88 is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

• Your personal information is collected solely for the purposes of account management, KYC compliance, and service improvement.
• We use 256-bit SSL encryption to protect all transmitted data.
• Your information will not be sold or shared with third parties without your consent, except as required by law.
• You have the right to access, correct, or request deletion of your personal data.

9Intellectual Property

All content on the platform Surya88, including brand names, logos, designs, text, graphics, software code, and games, are the exclusive intellectual property and copyright of Surya88 or our licensors.

• You are prohibited from copying, distributing, modifying, or using any platform content without prior written permission from Surya88.
• Unauthorised use of the Surya88 name or logo for commercial purposes is strictly prohibited.

10Liability Limit

Surya88 provides the platform on an "as-is" basis without any implied warranties. To the extent permitted by applicable law:

• Surya88 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform.
• Surya88's total liability to you under any circumstances shall not exceed the amount you have deposited in the 30 days preceding the event giving rise to the claim.
• Surya88 is not liable for any service disruptions caused by circumstances beyond our control (force majeure).

11Account Suspension & Closure

Surya88 reserves the right to suspend or close any account without prior notice if:

• The player is found to have violated any of these terms and conditions.
• Suspicious or fraudulent activity has been detected on the account.
• The player provided false information during registration or the KYC process.
• Accounts inactive for more than 12 consecutive months.
• Required to do so by a court order or relevant authority.

12Responsible Gaming

Surya88 is deeply committed to the well-being of our players. We provide a range of tools and resources to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
• Loss Limit: Set a limit on the amount you are willing to lose within a given period.
• Time Limit: Set a daily play time limit to prevent excessive gaming sessions.
• Cool-Off Period: Take a temporary break (24 hours to 30 days) easily through your account settings.
• Self-Exclusion: The option to fully self-exclude from the platform for an extended period.

13Amendments to Terms

Surya88 reserves the right to modify, add, or remove any part of these terms and conditions at any time. We will notify you of any significant changes via:

• In-platform notifications upon login.
• Email sent to the address registered to your account.
• Updates to this Terms & Conditions page will reflect a new revision date.

Continued use of the platform Surya88 after being notified of any changes to the terms indicates your agreement to the updated version. If you do not agree, please discontinue use of the platform and contact us to close your account.

14Applicable Law & Jurisdiction

These terms and conditions are interpreted and governed by applicable law. Any dispute arising in connection with the use of the Surya88 will first be resolved through voluntary negotiation.

• If negotiations are unsuccessful, the dispute may be referred to independent arbitration in accordance with mutually agreed procedures.
• Players who are dissatisfied with any decision may contact the Surya88 customer support team via live chat, email, or WhatsApp for prompt resolution.